How can I keep the promotion price and the anniversary party current?
To keep the promotion price you need to cover the monthly payments in time and form as indicated in section 5: What did you pay and what do you want to pay? , inside the platform.
December 2020
Is there a deadline to pay the cancellation guarantee?
Log in to the Xcape platform using the email and password you assigned at the time of your registration and proceed with the following steps: Click on My Experience In section 2: Do you want to extend your travel insurance? , you can check your deadline to purchase the cancellation [...]
Is there a deadline to purchase my Experience?
One of the facilities that Xcape offers to its passengers are monthly payments, as well as exclusive promotions; your sales advisor can explain to you in detail the booking of your package outside the agreed date for the group with which you will travel.
Can I make multiple payments at the same time?
Log in to the Xcape platform using the email and password you assigned at the time of your registration and proceed with the following steps: Click on My Experience In Section 4: How do you want to make your payment? , select the payment method you prefer In Section 5: [...]
Will you send me an email confirming my payment?
Yes. Once the payment is verified in your account, the platform will automatically send the confirmation to the email you assigned at the time of your registration.