Log in to the Xcape platform using the email and password you assigned at the time of your registration and proceed with the following steps: Click on My Experience In Section 4: How do you want to make your payment? , select the payment method you prefer In Section 5: [...]
Log in to the Xcape platform using the email and password you assigned at the time of your registration and proceed with the following steps: Click on My Experience In Section 4: How Do You Want to Make Your Payment?, select the option: Bank Window Referenced Payment In Section 5: [...]
You will need to contact Customer Service through preguntanos@xcapeturismo.com with the following data: First 6 digits of the card Last 4 digits of the card Name of bank belonging to the card Name of the account-holder Amount paid Date payment was made Passenger name
Log in to the Xcape platform using the email and password you assigned at the time of your registration and proceed with the following steps: Click on My Experience In section 2: Do you want to extend your travel insurance? , select the option: MEX cancellation guarantee In Section 4: [...]
Following the procedures mentioned in previous questions to download your information, is the official way to get your payment details complete, as the system will generate a unique and unrepeatable ID, which is used to link the bank to our website and your deposit can be applied.
